company management

customer centric views of information including full
management and significant CRM type functionality
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instantly view significant information about a
customer/prospect in a single screen including
Enquiries, Estimates and orders
|
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group by and sort customer / prospect lists
|
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securely add file attachments against customers
and contacts |
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access full customer/prospect history |
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lookup customer activities |
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maintain competitor information |
in addition to the main application, the following
modules are available:
CRM module
add CRM (Customer Relationship Management)
functionality:
• home - front screen with summary information from
different areas
• opportunity - build a revenue stream with estimated
close dates
• history - remembers previous parameters for quick
access
• tasks - task management and reminders
• events - diary events including follow up
• complaints - complaint management and resolve
processes